Q: How long will I have to wait for a technician to visit?
A: We will visit you ASAP, which usually means the same day or the next day.
Q: Can you sell me pesticides, so I can do the work myself?
A: No, the pesticides we use are by law only to be used by qualified pest controllers, and they are not available to the general public.
Q: How much will the it cost?
A: We offer a free survey to give you a no obligation free quotation. But you can also check the price list on our web site to give you an idea.
Q: I need mouse control done in my restaurant at 6 in the morning, not when customers are present…can you do this?
A: No problem, we are available 24/7 and are highly discreet.
Q: I suspect we have bats in the attic. Can you remove them?
A: No bats are protected under the Wildlife and Countryside act 1981, and cannot be interfered with in any way
Q: It is the middle of winter and I found a large wasp nest in the attic? What do I do?
A: Always approach wasp nests with caution, but in winter wasps die off, and fertilized queens hibernate elsewere, the empty nest is never re-used. So the nest it is most likely empty in winter (very mild wheather might mean a few survivors might persist into early winter).
Q: I have a (honey) bee hive in a cavity wall, but he council sais bees are protected and they cannot be removed. It this right?
A: No, bees are not protected (legally). But there are no insecticides allowed on “the label” of any insecticide to treat them. So in effect they cannot be exterminated and must be collected alive by a beekeeper.
Q: I have birds nested in my house – could you remove them.
A: No all birds are protected and birds and their nests cannot be removed. There are certain circumstances when birds ca be removed and/or culled under a general licence (https://www.gov.uk/government/collections/general-licences-for-wildlife-management) – but they do in general not apply to domestic properties.